Privacy Policy

Oldfield Consultancy (“we”, “us”, “our”) is committed to protecting your personal data and ensuring that your privacy is respected. This Privacy Policy explains how we collect, use, store, and safeguard your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website or services, you agree to the terms described here.

We act as the data controller for the personal data we collect. The information we may collect includes details you provide directly, such as your name, email address, phone number, job title, company information, billing details, and any information submitted through forms, email, or communication with us. We may also collect certain information automatically, such as your IP address, device information, browser type, and website usage data, which may be gathered through cookies or analytics tools. In some cases, we may receive information from trusted third-party sources, such as payment processors, referral partners, or publicly available business databases.

We process personal data for several purposes, including responding to enquiries, delivering our consultancy services, managing billing and payments, sending administrative updates, and improving our website and services. The legal basis for processing may include fulfilling a contract with you, complying with legal obligations, obtaining your consent for marketing communications and cookies, or pursuing our legitimate business interests. We only use your data for the purposes described and we never sell your personal information.

Your data may be shared with carefully selected third parties who assist us in operating our business, such as payment processors, email service providers, IT support, and legal or regulatory bodies when required by law. All such parties are required to handle your data securely and in compliance with GDPR. If your personal data is transferred outside the European Economic Area, we ensure that appropriate safeguards—such as Standard Contractual Clauses or equivalent protections—are in place to keep your information safe.

We retain personal data only for as long as necessary for the purposes for which it was collected. Client-related information may be retained for the duration of the working relationship and for a defined period thereafter; financial records are kept for six years as required by law; enquiry information may be kept for up to twelve months; and marketing data is retained until you withdraw consent. After retention periods expire, data is securely deleted or anonymised.

Under GDPR, you have several rights regarding your personal data, including the right to access, correct, delete, or restrict the processing of your information; the right to object to processing; the right to withdraw consent at any time; and the right to data portability. You also have the right to lodge a complaint with your local Data Protection Authority. To exercise any of these rights, you may contact us using the details provided below.

Our website uses cookies and similar technologies to enhance performance, analyse usage, and support functionality. You can manage or disable cookies at any time through your browser settings and through our Cookie Consent Banner. Please note that disabling certain cookies may affect website performance.

We implement appropriate technical and organisational measures to protect your data, including secure servers, encryption, access controls, and regular monitoring. While we make every effort to safeguard your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our services are not directed toward individuals under the age of 16, and we do not knowingly collect personal data from children. If we discover that such data has been collected, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page and will take effect immediately upon publication. By continuing to use our website or services after updates are posted, you accept the revised policy.

If you have any questions, concerns, or requests related to this Privacy Policy, you may contact us at Oldfield Consultancy using the following details:

Email: enquiries@oldfieldconsultancy.co.uk

Address: Oldfield Consultancy, 124 City Rd, London EC1V 2NX, UK